{"id":9,"date":"2026-07-08T15:35:44","date_gmt":"2026-07-08T15:35:44","guid":{"rendered":"https:\/\/startertemplatecloud.com\/g38\/?page_id=9"},"modified":"2026-07-08T15:40:43","modified_gmt":"2026-07-08T15:40:43","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/akshayamjewellery.in\/us\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Returns &amp; Refund Policy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As our jewellery is custom-made and personalized, we generally do not accept returns or refunds once an order has been manufactured or shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Refund Eligibility<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A refund or replacement will be provided only if the jewellery arrives damaged during transit or if you receive a defective product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To request a refund or replacement:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact us within 48 hours of receiving your order.<\/li>\n\n\n\n<li>Provide your order number.<\/li>\n\n\n\n<li>Share clear photos and an unboxing video showing the damaged item and packaging.<\/li>\n\n\n\n<li>Our team will review the request and respond within 2\u20135 business days.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong>Non-Refundable Items<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds or returns will not be accepted for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personalized or custom-made jewellery.<\/li>\n\n\n\n<li>Incorrect information (such as name, date, engraving, ring size, or design) provided by the customer at the time of ordering<\/li>\n\n\n\n<li>Change of mind after the order has been placed.<\/li>\n\n\n\n<li>Normal wear and tear, accidental damage, or improper handling after delivery.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong>Refund Process<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your refund request is approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The refund will be processed to the original payment method.<\/li>\n\n\n\n<li>Refunds are typically completed within 5\u20137 business days, depending on your bank or payment provider.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Need help?<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us at sales@akshayamjewellery.in for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refund Policy As our jewellery is custom-made and personalized, we generally do not accept returns or refunds once an order has been manufactured or shipped. Refund Eligibility A refund or replacement will be provided only if the jewellery arrives damaged during transit or if you receive a defective product. To request a refund&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/akshayamjewellery.in\/us\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/akshayamjewellery.in\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/akshayamjewellery.in\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/akshayamjewellery.in\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/akshayamjewellery.in\/us\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":3,"href":"https:\/\/akshayamjewellery.in\/us\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":1532,"href":"https:\/\/akshayamjewellery.in\/us\/wp-json\/wp\/v2\/pages\/9\/revisions\/1532"}],"wp:attachment":[{"href":"https:\/\/akshayamjewellery.in\/us\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}